In 2021, I purchased three APC model BN1500M2 UPS’s (uninterruptible power supplies).
Two or three months ago, I had one of them replaced under the warranty (it shut off, and I would not trust it after that).
Minutes ago, I got off of an on-line support service chat, and they are sending me a replacement battery for one of the other UPS’s (they would not replace the entire unit).
Did I pick a bad model? Or get lemons? Or has APC gone down hill?
I thought that APC built quality UPS’s for their entire line?
The units have kept my equipment up and running, with all but one exception (hence, the first RMA). So they get the job done.
But something is causing them to have battery failures. Probably sub-standard batteries. But the units might be poorly designed and are harming the batteries?
In the past, I have purchased their pricier SmartUPS models. But they are bigger and more expensive (and I am short on space and cash – so I went for a smaller, less expensive model). I have never had a problem with the SmartUPS models.
What UPS’s are others using? Any issues?
Should my next purchase be from a different brand?
Or is it just a matter of spending ½ the amount gets you less quality?